Serving Australian businesses since 2008
info@promotionalproductssupplier.com.au
Promotional Products Suppliers

About Our Directory

Australia's independent resource for finding and evaluating promotional product suppliers since 2008.

Our Story

Promotional Products Supplier was established in 2008 to address a simple problem: businesses struggled to find reliable promotional product suppliers. The industry was fragmented, with hundreds of suppliers ranging from excellent to unreliable, and no independent resource to help buyers make informed decisions.

What started as a basic directory has evolved into Australia's most comprehensive promotional products review platform. Over 16 years, we've catalogued 186 verified suppliers, collected nearly 3,000 customer reviews, and helped thousands of Australian businesses find the right promotional merchandise partners.

Unlike sponsored directories where placement can be bought, our listings are based purely on merit. Suppliers cannot pay for better rankings or have negative reviews removed. This independence is what makes our directory trustworthy.

Our Mission

"To provide Australian businesses with honest, unbiased information about promotional product suppliers, enabling better purchasing decisions and raising industry standards through transparency."

What We Do

Supplier Verification

Every supplier in our directory is manually verified for ABN, business address, and operational legitimacy before listing.

Review Moderation

All reviews are moderated to verify authenticity. We require proof of purchase and reject fake or incentivised reviews.

Fair Platform

Suppliers can respond to reviews but cannot have them removed. We believe in fair representation for both buyers and suppliers.

Easy Discovery

Filter suppliers by location, product category, and rating. Compare options easily to find the right fit for your needs.

Our Review Standards

  • Verified Purchases Only

    Reviews must include proof of transaction - invoice number, order confirmation, or similar documentation.

  • No Paid Reviews

    Suppliers cannot pay for positive reviews. Any attempt to incentivise reviews results in permanent listing suspension.

  • Real Business Identity

    Reviewers must provide business details. Anonymous reviews from unverifiable sources are not published.

  • Balanced Representation

    We publish both positive and negative reviews. Suppliers cannot have legitimate negative reviews removed.

  • Supplier Right of Reply

    All suppliers can respond to reviews publicly. We believe in dialogue and resolution.

Frequently Asked Questions

How do you verify suppliers?
We verify each supplier's ABN through the Australian Business Register, confirm their physical business address, check for appropriate business insurance, and review their operational history. Suppliers must have been trading for at least 12 months before listing.
Can suppliers pay to be listed higher?
No. Our rankings are based entirely on customer ratings and review volume. Suppliers cannot pay for better placement, featured listings, or priority display. This ensures our directory reflects genuine customer feedback.
How do you prevent fake reviews?
Every review requires verification. Reviewers must provide an invoice number or order reference, business contact details, and a description of their purchase. Our moderation team cross-references these details with suppliers before publishing. We also use pattern detection to identify suspicious review activity.
Can suppliers remove negative reviews?
No. Legitimate negative reviews cannot be removed by suppliers. However, suppliers can publicly respond to reviews to provide context or explain resolutions. Reviews can only be removed if they violate our guidelines (e.g., contain defamatory content, are not from genuine customers, or include personal attacks).
How can I list my business in the directory?
If you're a promotional products supplier operating in Australia, you can apply for a listing through our contact page. Listings are free but require verification. You'll need to provide your ABN, business address, insurance details, and agree to our review policy.